*The reader decides what is good in each individual case. If any suggestion or advice is not helpful in your case, the authors suggest that you do not use it. Each case is individual; each case is different. Be your own judge of what is good in your particular case.
WOW! So you have a complaint! So, you have a serious complaint! What do you do? How do you pile through all the red tape of dealing with nursing homes and physical rehabilitation centers? Have you been given the run-around by a physical rehabilitation center or nursing home. Do they ignore your questions or requests? Does it seem like you are invisible to them? Have you made legitimate requests and been ignored at every turn? Does it “seem” like the corporate persons or people in charge or the licensed social workers are taking advantage of the situation?
Is the center or nursing home ignoring bedsores that were acquired right there in the center or nursing home. Those are questions to ask yourself when you feel like you are getting the run-around when dealing with health or financial issues in relation to physical rehabilitation centers and nursing homes in this world.And there are more questions; you probably can think of hundreds of questions yourself. How about these questions? Do they wait days or even weeks before the patient or resident is given proper care? Does it “appear” that the physical rehabilitation center or nursing home is doing “more bad than good”? And are they covering this up with avoidance or fabrication? Do these sound like the same complaints that you have about a particular rehabilitation center or nursing home? If they do sound similar or the same, your first steps in protecting the patient, resident and family can be found here in this self-help article.
Have you caught the place in outright lies? What has been your experience in dealing with physical rehabilitation center s and nursing homes? Everyone has a different experience. And while some might have a good experience, there e are possibly dozens or hundreds of others who are having bad experiences or terrible experiences inside physical rehabilitation centers and nursing homes.So, what is your experience? And If you have a bad experience, how do you handle it; How d o you react and how do you act in order to benefit the patient or resident inside the home?
First, build a solid base of honesty, and if there is no honesty inside the nursing home or rehabilitation center, if there is no honesty coming from the staff or supervisors, then build a case for proving their dishonesty. Once you have seen that staff or supervisors or administrators have lied about circumstances, and then you need to protect yourself from happening that happen again.For example, if the rehabilitation staff is claiming that something happened or is happening and you know for a fact that this is not true, then any future contact that you have with them might end up the same way. So how do you protect yourself under these circumstances?
Put It In Writing!
WRITING! Yes, a simple thing like writing changes all perspectives of a particular situation. Writing can bring a situation around to having more honesty, to having the staff and social workers and administrators “become” more honest. Once they see that something is in “writing” –in “print”, they might think twice about compromising their honesty and integrity. So, if anyone at any of those places has lied or fabricated, made up a story or ignored any of your verbal requests, it would be just common sense to have future dealings with them in “writing”.
Once a physical rehabilitation center has lied or misconstrued something or ignored your serious verbal complaints, it might be time to hit the typewriters and computers and compose a letter -IN WRITING– to the administrators or supervisors that are responsible in the corporate setting. If you have serious complaints and your complaints are being ignored, it might be the time that you put your serious complaints in writing and it might be the time to send such complaints by certified mail or by express mail or by priority mail.What? What if you cannot afford these types of mail services? Have no fear! You can properly complain in writing and still have proof that you sent your letter -by asking the post office for a “certificate of mail”. This is a small white receipt that is postmarked by the Postal worker, and then your letter is “on record” for being mailed at the US Post Office. This service is under two dollars per letter. (It might be under one dollar and fifty cents; check with your local post office). ALWAYS put your complaints in writing once your verbal complaints have been ignored or once stories have been fabricated by any staff or personnel at any physical rehabilitation centers or nursing homes.
Staff who are honest and personnel who are honest will not resent or be bothered by any complaints that are put in writing. It is only dishonest staff and dishonest personnel and dishonest licensed workers at physical rehabilitation centers and nursing homes that would be upset about any complaint put in writing. If staff is honest, they will respond professionally; if they are dishonest, they will dig their own hole deeper. Be forewarned that the battle gets tougher and the steps get deeper once you decide to register your formal complaints, so it might help you to have a few others on your side.
Keep a Journal.
Begin a journal book and record EVERYTHING that happens -time, date, place, day, occurrence and the person’s involved. KNOW that this corporate place is doing that so, you get on board and keep your own records, your own journal book/diary, regarding all issues and applicable communications, calls, visits. This is vitally important for your own protection from unscrupulous rehabilitation centers and nursing home รับสร้างบ้าน
Keep records and copies.
Make a record of every phone call and every conversation, topic, date, time, day, and topic of conversation with details -every time you speak with someone regarding the rehabilitation center or nursing home. Some individuals make tape recordings of their phone calls. As long as “you” speak during that conversation, and you are “present” in that conversation, then this is not “eavesdropping” but simply a recorded conversation
Document everything that is done, everything that is said, everything that is not done and not said, to have accurate records of what is happening. Your documentation can mean the difference between success and failure, so document NOW- even before you have need to document things.
Have Everyone Join In and Check licenses:
Bring your entire family into the picture. Instead of one person doing all the work and making the complaints, ask all the family members who are available to help out and file their own complaints, either with the corporate place or with outside complaint agencies. The more participants the better. Consider, that’s consider, reporting any unscrupulous “licensed” individuals to the appropriate “licensing” bureaus. In some states the places that give licenses is the Department of Education, in other states, it is another department.
Research online and be persistent:
Go online and do a search of any and all organizations that are there to help you with complaints against physical rehabilitation centers and nursing homes. Do a thorough search and you will come up with, maybe, more help than you need.Be persistent in your complaint. KNOW that so many others have been successful in battling bad nursing homes. Check out the article about a Southern California lawyer who successfully is getting settlements of more than a few million dollars from unscrupulous nursing homes who “lied about the quality of care inside the nursing home. Now, nursing homes are going to be more careful about what they “advertise” because if they do not produce what they advertise, they just might end up in some million dollar lawsuits -against them. One nursing home that has recently settled because it decided that it was better to settle than to go through a lawsuit for false advertising. It’s tempting to give up when a large corporation is battling against you, especially when they are battling with illegal or unscrupulous tactics, but always have hope. Always know that all throughout history, eventually good conquered evil. Even when things looked worse in history and in life, good always survives and the truth always comes out. So have hope knowing that you are in good company and you will prevail with your honest reports to the appropriate places